Initial Name Necklace

Frequently asked questions

We accept returns within 14 days of delivery for unused items in original condition. Personalized or custom-made jewelry may not be eligible for return unless there is a defect or error.

Personalized or custom items are made specifically for you and are generally non-refundable unless damaged or incorrect.

Processing time usually takes 2–5 business days. Shipping typically takes 5-10 business days depending on your location. Tracking details will be sent by email once your order ships.

Our jewelry is made from stainless steel or high-quality plated materials designed to resist tarnishing. To keep your pieces shiny longer, avoid harsh chemicals and store in a dry place.

We regularly offer free shipping promotions. Current shipping offers are shown in the announcement bar at the top of the website.

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